The Chief Executive Officer and Co-Founder of GroupSense, Mr. Kurtis Minder joins Co-Host Andy Bonillo on Episode #209 of Task Force 7 Radio to talk about how he became a Ransomware Negotiator, lessons learned from those negotiations, and how empathy has helped him in those negotiations. He talked about the importance of running a business that starts with focusing on customer desired outcomes and how small businesses need cyber security resources. We finished the show discussing how cyber criminals may be shifting their focus during the Russia/Ukraine conflict. All this and much more on Episode #209 of Task Force 7 Radio.